Terminology

Basic Terminology

Term	Description
Chat User	The target End-User (e.g. Customer) talking to your Bot on the Public Chat UI
Bot Admins	The Administrator utilising TAIGER Converse to build and manage Bots.
Admin Chat UI	The Chat Interface found within the Admin Tool, meant to be used for
Public Chat UI	The Chat Interface meant to be used by Chat Users
Intent	A Question & Answer pair, where the Answer can be a Direct Answer/FAQ or as a Guided Dialog